Welcome to www.kollamsupremeonline.com. You are advised to read this Agreement carefully. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use and it will be considered to be a legally binding agreement between you and kollamsupremeonline.com.
This site www.kollamsupremeonline.com is created and controlled by S.S. Agencies. The content of the pages of kollamsupremeonline.com is for your general information and use only and it is subject to change without notice from time to time.
- "Agreement" means that the Terms and Conditions as detailed herein together with all Annexure, Appendix, Privacy Statement etc. And will include the references to the current Agreement as amended, appended, varied or replaced from time to time."
- "Kollam Supreme" "kollamsupremeonline.com" / "Site" means the online shopping platform for Imitation Jewellery owned and operated by S.S.Agencies, which provides a venue to the Users of kollamsupremeonline.com to buy the Jewellery products listed on Kollam Supreme's site.
- "Customer" / "Buyer" shall mean the person or body of persons or Institution or any legal entity who accepts the offer for sale on kollamsupremeonline.com by placing an order for and or purchases any Jewellery products offered for sale on Kollam Supreme's online Store/Site.
- "User"/ "Accessor" means that and includes any person or body of persons or Institution or any legal entity using or accessing the services provided on kollamsupremeonline.com.
Term of Agreement/Service:
This Agreement shall continue to be in full force and effect for so long as you are using the Kollam Supreme 's services. Kollam Supreme provides the online shopping platform wherein the Users can purchase/buy the products listed on kollamsupremeonline.com pursuant to the terms and conditions set forth below by checking the box below the shopping cart, you are agreeing to use the Services abiding the terms and conditions of this Agreement, our Privacy Statement, and with all applicable laws and regulations. Either the Accessor or Kollam Supreme may terminate the service at any time, with or without cause. However, Kollam Supreme reserves the right, in its sole discretion, to terminate the User's access to kollamsupremeonline.com site, its services and the related services or any portion thereof at any time, without notice.
The Accessor/User/Customer represent and warrant any person above 18 years of age, legally competent and eligible to enter into a binding agreement and have the requisite authority to bind the other party to this Agreement. The Accessor shall not use this Site if Accessor is not legally competent to contract under the applicable laws, rules and regulations.
Modification of Terms and Conditions of Service:
Kollam Supreme may at any time modify the Terms and Conditions ("Terms") of the service without any prior notification to customers. The User or the Accessor can access the latest version of the Terms at any given time. The Accessor should regularly review the Terms provided on the site. In the event the modified Terms are not acceptable to Accessor, you should discontinue the use of service. However, if the Accessor still continues to use the service it is deemed that the Accessor agrees to accept and abide by the modified Terms.
To avail of and for the use of Services, the customer will have to register with www.kollamsupremeonline.com. As a part of registration process, the customer agrees to provide kollamsupremeonline.com with a current, complete, and accurate registration information (the "Registration Data") as prompted to do by the Service and to maintain and update this information as required to keep it updraft, complete and accurate. If the customer provides any information that is untrue, inaccurate not current or incomplete then kollamsupremeonline.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or as incomplete, Kollam Supreme has the right to indefinitely suspend or terminate your membership and refuses to provide the Accessor with access to kollamsupremeonline.com. The customer shall be responsible for maintaining the confidentiality of your password, which the Accessor will not be under an obligation to reveal to any representative or agent of Kollam Supreme. You shall notify [email protected] of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password.
The Users/Customers consent to receive communications from kollamsupremeonline.com electronically. Kollam Supreme will communicate with Users by email or SMS or by posting notices on the Site.
Online Shopping Platform:
The customer agrees, understand and acknowledge that kollamsupremeonline.com is an online shopping platform, enabling the Users to buy any product listed on kollamsupremeonline.com at the price indicated, on the terms and conditions indicated therein at any time from any place.
The Customer's use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be the customer's own responsibility to ensure that any products, services or information available through this website meet your specific requirements. We shall try to give the exact specification of items and its sizes in item description itself. So before buying itself, please try to decide whether it will suit you.
Kollam Supreme is not responsible for any unsatisfactory or delayed performance of services or damages or delays as a result of items, which are out of stock, back ordered, returned undelivered or otherwise unavailable. All items are offered only for a restricted time and only for the available supply/till stock lasts.
Customers can find the full shop address at "Our store" page. Products listed online are available ready for customers to check before buying. Even after checking the picture shown online and description provided, if the customers are not sure about the product, then the customer can put queries on the mail id given on the site or they are requested to visit our shop at the mentioned address and try it and then buy. All the products listed are Imitation Jewellery and Kollam Supreme likes to ensure that each product which is sent to customers are brand new.
All orders shall be pre-approved with an acceptable method of payment as established by Kollam Supreme which may call for and require additional verification or information. The address on which delivery of the product ordered by the customer should be correct and proper in all respects.
After the receipt of payment from the Buyer, Kollam Supreme shall arrange for the delivery of the product to the buyer at the shipping address provided by the Buyer. Any and all orders placed by the customer on this Site are a firm commitment to purchase and The customers are obligated to complete the transaction and not contest it in any way. Before placing an order The customers are advised to check the product description carefully. By placing an order for a product the customers agree to be bound by the conditions of herein and sale included in the item's description.
The Customers from International locations placing an order for delivery within India has to mention their full billing address which matches the payment address of the card which is used for payment. Further, people placing orders from international locations and delivery within India, there are always chances for people receiving the package, handling the package improperly leading to product getting damaged. If the person who receives the item is the same person who places the order, he or she would handle it properly. If the people receiving the order doesn't know about the order and if they handle the package improperly resulting in products getting damaged, then Kollam Supreme cannot be held responsible for any such damages. If the billing address cannot be verified with the Card holder's original billing address, then the order might be cancelled.
Customers from International locations outside India, please note that all shipments shipped to locations outside India are subject to Customs Duty and Kollam Supreme does not have any control over the Customs Duty if any levied. There are separate rules regarding the item value limitation that can be imported to each and every country and customers are requested to check their country appropriate websites to know the value of items allowed to be imported without paying duty. In case of any charges levied, customers have to pay the duty and Kollam Supreme is not in any way responsible for customs duties and charges.
During Festival season like Onam, Diwali. Pongal, Ramzan, Christmas etc, the courier companies will have a tight schedule with more orders and there may be a delay in delivery. So customers are required to plan in advance if they require delivery before those festival days. Minimum 3 to 5 days may be taken by courier companies for delivery in festival seasons.
Kollam Supreme Premium Fashion Jewellery is a reputed and famous artificial jewellery retailer at Kerala since 1982. We have a strong brand image in Kerala by 35 years of trustworthy and honest dealing with our valued customers and we wish to maintain all these things. Therefore we always offer you a quality product at the reasonable price online or offline.
At our offline shops, Gold-plated Jewellery carries 6- 8 months guarantee and One gram Jewellery have one year service and one time replacement guarantee. But we Cannot offer online customer guarantee on any Jewellery.
For the online customers, it is not feasible to return the used Jewellery to get Guarantee. The big reasons for it is the distance of the locations, logistic hassles and payment process viability. But we are giving the online customers a Flat 30% discount as non-guarantee Products. This discount is only for that Jewellery which sold in our shops as guaranteed jewellery, which is categorised under "Gold plated Jewellery "and "Premium Gold Plated Jewellery". Besides the 30 % discount, there is no other guarantee for this jewellery. All other artificial Jewellery has no guarantee offline or online. The supplementary material like American diamond or other Semiprecious stone, Polki, Pearls, Crystals etc. also does not have any guarantee.
The Customer agrees, understand and confirm that the debit/credit card details provided by Customer for availing of services on www.kollamsupremeonline.com will be correct and accurate and the customer shall not use the debit/credit card which is not lawfully owned by him. The customer further agrees and undertake to provide the correct and valid debit/credit card details to Kollam Supreme. Further, the said information will be not be utilized and shared by Kollam Supreme with any of the third parties unless required by law, regulation or court order. In a credit/debit card transaction, the customer must use their own credit/debit card. Kollam Supreme will not be liable for any credit/debit card fraud. The liability to use a card fraudulently will be on the User and the onus to 'prove otherwise' shall be exclusively on the User.
Your passwords and account security
The customers agree and understand that the customers are responsible for maintaining the confidentiality of passwords associated with any account They use to access the Services. Accordingly, The customers agree that the customers will be solely responsible to Kollam Supreme for all activities that occur under your account. If The customers become aware of any unauthorized use of your password or of your account, The customers agree to notify Kollam Supreme immediately at [email protected]
The customers understand, declare and agree that: Kollam Supreme shall not and is not required to mediate or resolve any dispute or disagreement between The customers and the Manufacturer. The customers release and indemnify Kollam Supreme and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Site and specifically waive any claims that The customers may have in this behalf under any applicable law.
The prices of the product will be the prices quoted against it on the site. While kollamsupremeonline.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. kollamsupremeonline.com cannot confirm the price of a product until after the customer's order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, kollamsupremeonline.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is miss-priced, kollamsupremeonline.com may, at its discretion, either contact The customers for instructions or cancel your order and notify The customers of such cancellation. Unless the product ordered by The customers has been dispatched, your offer will not be deemed accepted and kollamsupremeonline.com will have the right to modify the price of the product and contact The customers for further instructions using the e-mail address provided by The customers during the time of registration, or cancel the order and notify The customers of such cancellation. In the event that kollamsupremeonline.com accepts your order the same shall be debited to your credit card account and duly notified to The customers by email that the payment has been processed. The payment may be processed prior to kollamsupremeonline.com dispatch of the product that The customers have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. We strive to provide The customers with the best prices possible on kollamsupremeonline.com as well as in all our stores. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without notice.
Cancellation by kollamsupremeonline.com
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact The customers if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Cancellations by the Customer
In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the amount. The orders that have already been shipped out by us will not be cancelled. The customers will have to check our return policy on those orders.
No cancellations are entertained for those products that the Kollam Supreme has obtained on special occasions like Onam, Pongal, Diwali, Ramzan, Christmas etc. These are limited occasion offers and therefore cancellations are not possible. The customer agrees not to dispute the decision made by kollamsupremeonline.com and accept kollamsupremeonline.com's decision regarding the cancellation.
Size and Colours
We have made every effort to display the colours of our products that appear on the Site as accurately as possible. Due to practical difficulties like colour settings in each monitor, we cannot guarantee exact colour in the photograph. The photographs of the products are not scaled to size. Most of the products are magnified or close up shots and size and colour may vary when physically seen.
In case of receipt of manufactory defective or damaged items please report the same to our Customer Service team within 24 hrs of receipt of the products via Email: [email protected] or Call on Customer care Number provided. The Customer Service Team after looking into the complaint will take an appropriate decision.
- Most of the Imitation Jewellery displayed in the site is suited for the purpose it is meant to be. If maintained properly as per instructions supplied along with the product, the jewellery can be used for a very long time. Some may intend to use our Jewellery occasionally during parties, some may use it daily and some may never use it or others may need it only for one function. We can process refund only under certain circumstances provided the tag attached to the jewellery is intact. If the tag is opened then, we cannot process a refund.
- If the product is damaged in transit, then it has to be brought to our notice immediately or within 24 hours of receiving it. In that case, the product has to be sent back to us and after examining the product, we can send The customers a replacement product.
- If the customers feel that the product is not as per description, then it has to be brought to our notice within 24 hours of receiving it. If the claims are genuine, we shall then ask to send back the product and the returned product has to reach us within 5 working days with our tags intact. Product received without our tags are not eligible for a refund. We shall examine it and according to the facts of the case, we can process a refund. If we have sent the wrong product or if the product is proved that it's not as per description then we can process the full refund within 21 days after the product reaches us. The above return clause applies only if the product shipped is not as shown in picture or description. But if the product is as shown in description and picture then the next clause applies. Even after all the above, if the customer places a return request then the following clause applies since expenses are incurred for each order. The product should reach us within 5 working days from the date of placing a return request with tags intact. Product with price tags removed is not eligible for return or refund. If the product is in good condition and the product is as per description and if the price tags are intact then we can process the refund after deducting 20% from the product cost as re-stocking fees.
- Shipping charges paid by customers are not refundable once the products are shipped.
All trademarks reproduced in this website which is the property of or licensed to, S.S. Agencies are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). The customers may not create a link to this website from another website or document without S.S. Agencies prior written consent.
Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to kollamsupremeonline.com on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain kollamsupremeonline.com property. Such disclosure, submission or offer of any Comments shall constitute an assignment to kollamsupremeonline.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, kollamsupremeonline.com owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. kollamsupremeonline.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments The customers submit for any purpose whatsoever, without restriction and without compensating The customers in any way. kollamsupremeonline.com is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay The customers any compensation for any Comments; or (3) to respond to any Comments. The customers agree that any Comments submitted by The customers to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. The customers further agree that no Comments submitted by The customers to the Site will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". kollamsupremeonline.com does not regularly review posted Comments but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. The customers grant kollamsupremeonline.com the right to use the name that The customers submit in connection with any Comments. The customers agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments The customers submit. The customers are and shall remain solely responsible for the content of any Comments The customers make and The customers agree to indemnify kollamsupremeonline.com and its affiliates for all claims resulting from any Comments The customers submit. kollamsupremeonline.com and its affiliates take no responsibility and assume no liability for any Comments submitted by The customers or any third party.
Suspension due to non-compliance with Agreement:
Notwithstanding other legal remedies that may be available to Kollam Supreme may in its sole discretion limit User activity by immediately removing User listing either temporarily or indefinitely or suspend or terminate User membership, and/or refuse to provide User with access to the Site: If the User is in breach any of the Terms and Conditions of this Agreement and/or the Terms and Conditions of usage of kollamsupremeonline.com; If the User has provided wrong, inaccurate, incomplete or incorrect information; If your actions may cause any harm, damage or loss to the other Users of kollamsupremeonline.com. Illegal and/or unauthorized use of the Service, including unauthorized framing of or linking to the kollamsupremeonline.com Site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.
The Customer agrees to defend, indemnify and hold harmless Kollam Supreme ., its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon the use of User's actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfilment of any of its obligations under this Agreement or arising out of the User's infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of liable, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Agreement.
Limitation of Liability:
www.kollamsupremeonline.comhas made this service available to use as a matter of convenience. Kollam Supreme expressly disclaims any claim or liability arising out of uploading of any obscene, vulgar or pornographic images, photograph or a picture or altering or distorting the images available under this service in an obscene, vulgar or pornographic manner. User agrees and acknowledges that User shall be solely responsible for User's conduct and that Kollam Supreme reserves the right to terminate your rights to use the service immediately, notwithstanding penal provisions under the Indian cyber laws or any other allied laws enacted by the government of India or any other statutory, legislative or regulatory authority authorized in this regard from time to time. In no event shall Kollam Supreme be liable for any direct, indirect, punitive, incidental,special or consequential damages or for any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Kollam Supreme's sites/services for interrupted communications, delay, lost data or lost profits arising out of or in connection with this agreement, even if Kollam Supreme has been advised of the possibility of damages, or inability to use the Kollam Supreme's sites/services or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Kollam Supreme's sites/services, or otherwise arising out of the use of the Kollam Supreme sites/services, whether based on contract, tort, negligence, strict liability or otherwise, even if Kollam Supreme or any of its suppliers has been advised of the possibility of damages. Kollam Supreme does not endorse in any way any advertisers/ contents of advertisers on its WebPages.
The clause shall survive the termination or expiry of this Agreement.
Use of this site is subject to our Privacy Statement (Policy), Kollam Supreme respects your privacy. Kollam Supreme will not intentionally monitor or disclose any private messages or address information unless required by law, regulation or court order. The customers agree to respect the privacy and confidentiality of others. We reserve the right to change or update these policies at any time upon reasonable notice, effective immediately upon posting to this site.
Kollam Supreme makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site. To the full extent permissible by applicable law, kollamsupremeonline disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. kollamsupremeonline will not be liable for any damages of any kind arising from the use of this site or any of the products offered, including but not limited to direct, indirect, incidental, punitive and consequential damages. kollamsupremeonline only facilitates the sale of products www.kollamsupremeonline.comexpressly disclaims any warranties whether express or implied about the suitability, reliability, availability, timeliness, quality, continuity, performance, lack of viruses or other harmful components and accuracy of the information, software, products, services and related graphics contained within the Kollam Supreme's sites/services for any purpose. All such information, software, products, services and related graphics are provided "as is" without warranty of any kind. Kollam Supreme hereby disclaims all warranties and conditions with regard to this service, software, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title and non-infringement.
User specifically agrees that Kollam Supreme shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through a site/service. Users specifically agree that Kollam Supreme is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another's rights, including intellectual property rights. Users specifically agree that Kollam Supreme is not responsible for any content sent using and/or included in kollamsupremeonline site/service by any Third Party. Advice received via the kollamsupremeonline sites/ services should not be relied upon for personal, medical, legal or financial decisions and The customers should consult an appropriate professional for specific advice tailored to your situation.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the User and Kollam Supreme with respect to the Kollam Supreme's sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the User and Kollam Supreme with respect to the Kollam Supreme's sites/services. Kollam Supreme failure to act with respect to a breach by The customers or others does not waive its right to act with respect to subsequent or similar breaches.
Governing Law and Jurisdiction:
This agreement is governed and construed in accordance with the Laws of Union of India. The customers hereby irrevocably consent to the exclusive jurisdiction and venue of Courts in Trivandrum, Kerala, India, in all disputes arising out of or relating to the use of the kollamsupremeonline.com 's sites/services. Use of the kollamsupremeonline.com 's sites/services is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. The customers agree to indemnify and hold kollamsupremeonline.com, its subsidiaries, affiliates, directors, officers and employees, harmless from any claim, demand, or damage, including reasonable attorneys' fees, asserted by any Third Party due to or arising out of your use of or conduct on the Kollam Supreme's sites/services.
Kollam Supreme's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Kollam Supreme's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Kollam Supreme's sites/services or information provided to or gathered by Kollam Supreme with respect to such use.